Terms & Conditions

Last updated: May 2026


Orders & Enquiries

All floral arrangements are subject to seasonal flower availability and design suitability.

We recommend placing event and corporate enquiries as early as possible to ensure availability.

Flower Substitutions

Due to seasonal and market availability, certain flowers or foliage may occasionally be substituted with blooms of similar style, colour or value.

While exact replication is not always possible, we will always maintain the overall aesthetic and quality of the arrangement.

Corporate Floral Services

Corporate floral subscriptions are tailored individually to each client and may include weekly, fortnightly or scheduled deliveries.

Service adjustments, pauses or cancellations require advance notice prior to the next scheduled delivery.

Event & Wedding Bookings

Event and wedding bookings may require a deposit to secure the date.

Final details, quantities and styling requirements should be confirmed prior to the event date.

Delivery

We currently service Melbourne CBD and surrounding suburbs.

Please ensure delivery details are accurate and accessible at the time of ordering.

If no recipient is available at delivery, arrangements may be left in a safe location where appropriate.

Additional delivery fees may apply for re-delivery requests.

Fresh Flowers

Fresh flowers are natural products and may vary slightly in colour, shape and bloom size.

Proper care will help maximise vase life, though longevity may vary depending on flower variety, season and environmental conditions.

Refunds & Cancellations

Due to the perishable nature of fresh flowers, change-of-mind refunds are generally not accepted.

If there is an issue with your order, please contact us within 24 hours of delivery and we will do our best to assist.

Website & Privacy

By using our website, you agree to the collection of limited information as outlined in our Privacy Policy.

Our website may use cookies and analytics tools to improve user experience and website performance.

Floral Styling & Creative Freedom

Every Everly Florals arrangement is designed with creative consideration for seasonality, colour harmony and floral movement.

Clients trust us not only for specific flowers, but for our overall design approach and styling expertise.

Contact

For any questions regarding your order or our services, please contact:

hello@everlyflorals.com.au